Kathleen McDermott

Kathleen McDermott is an experienced professional in product ownership and project management, currently serving as a Product Owner at Institutional Cash Distributors since July 2022. Prior to this role, Kathleen held similar positions at Lloyds Banking Group and Lex Autolease, where responsibilities included the planning, design, implementation, and business acceptance of changes in a Prince2 governed environment. With a strong background at The Co-operative Bank plc and RBS, Kathleen's work has significantly affected operational processes, including the implementation of a lending review process for vulnerable borrowers, impacting around 25,000 customers annually. Kathleen also has experience as a Lean Sustainability Consultant and has held various customer service roles. Educational qualifications include a Bachelor of Applied Science in Archaeology from the University of Bradford and completed studies in Psychology at Saint Leo University.