Johnny Gonçalves

Johnny Gonçalves has a background in customer success and support roles, starting from help desk all the way up to implementing Customer Success strategies in different companies. With experience in areas such as onboarding, customer journey consulting, and managing client relationships, Johnny has shown a talent for improving customer experience and driving business growth through customer satisfaction. Johnny is also skilled in tasks management tools such as Jira, Clickup, and Google Calendar, and has a background in software testing and development support. Johnny's recent achievements include creating a Customer Success department, participating in platform launches, and delivering presentations to senior management.