Ronaldo Marcelino has extensive experience in commercial leadership and microfinance. Currently serving as Assessor de Microcredito at Instituto Nordeste Cidadania since November 2016, Ronaldo has also held multiple roles as Líder Comercial at GEP and Lojas Riachuelo since 2008. Responsibilities include client service management, operational process oversight, and commercial strategy development, along with training new employees and ensuring compliance with customer service quality and sales targets. Ronaldo holds a degree in Administração de Empresas from Estácio Fic, completed between 2011 and 2015.