Wendy Jepson is a dedicated professional currently serving as a Senior Client Success Manager at InStride, where they focus on building strategic partnerships with enterprise clients to enhance employee access to educational programs. Wendy previously held the position of Director of Customer Success at College Guidance Network, where they significantly improved user engagement and onboarding processes. They also served as Director of Client Relations at Bright Horizons, managing high-value client accounts and achieving impressive revenue growth. With a Bachelor of Arts in Political Science and Government from McGill University, Wendy has consistently demonstrated a commitment to improving processes and fostering collaboration across teams throughout their career.
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