Abby Ferguson

Senior Customer Success Manager

Abby Ferguson is a mission-driven visionary leader currently serving as a Senior Customer Success Manager at Instructure. Over the past five years, Abby built and scaled a civic-tech dialogue program at Unify America, transforming it from a pilot initiative to a widespread resource for over 250 colleges and universities, achieving a remarkable 98% partner retention rate. Previous roles include managing partnerships and engagement at the Chicago Area Public Affairs Group and serving as a Legislative Analyst for the State of Illinois. Abby actively seeks opportunities in strategic partnerships, client success, or program leadership within mission-aligned organizations.

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Chicago, United States

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