Alexis Youngers is an experienced professional in member services and customer success, currently serving as the Director of Member Support at Instructure since February 2024. Prior to this role, Alexis held various positions at Parchment from February 2020, advancing from Team Lead, Customer Success Manager to Director, Member Services. Earlier experience includes positions at Credentials Solutions, where Alexis was a Customer Success Manager and Team Lead from October 2016 to February 2020, and an Admissions Representative at ITT Technical Institute from June 2015 to September 2016. Alexis holds a Master of Business Administration (MBA) in Business Administration and Management from Daniel Webster College and a Bachelor of Arts (BA) in English from The University of Southern Mississippi.
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