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Nichole S.

Director, Member Support at SmithRx

Nichole S. has a wealth of work experience, beginning with their role as an Aerospace Medical Technician in the US Navy from 2001-2006. Nichole then worked as a Sheet Metal Assembler for Cessna Aircraft Company from 2006-2008, followed by a Customer Service Agent role at T-Mobile from 2008-2009. Nichole then moved to Xerox as a Customer Service Operations Manager from 2009-2013, and Alorica as a Customer Service Operations Manager from 2013-2014. From 2014-2016, they were a Client Services Account Director at ROI Call Center Solutions, followed by a Senior Manager of Global Learning & Development, Senior Manager of LATAM Call Center Operations, and Director of Partner and Workforce Management at Young Living Essential Oils from 2016-2021. Nichole S. currently holds the role of Director, Member Support at SmithRx.

Nichole S. earned a Bachelor of Business Administration (B.B.A.) from the University of Utah - David Eccles School of Business in 2015, majoring in Business Administration and Management, General. Prior to this, they completed an Associate of Science (A.S.) from Salt Lake Community College in 2013, also majoring in Business Administration and Management, General.

Links

Previous companies

Alorica logo
The United States Navy logo
T-Mobile logo
Xerox logo

Timeline

  • Director, Member Support

    October, 2021 - present

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