Justin Massey, Ph.D., is a seasoned professional in sales enablement and customer success, currently serving as the Senior Sales Enablement Manager at Instructure since August 2022, where Justin leads global enablement efforts contributing to over $500 million in annual revenue. Prior experience includes positions as a Higher Education Sales Consultant at Pearson, where Justin achieved the highest revenue in the district, and Director of the OneStop Student Service Center at Western Carolina University, where Justin improved customer satisfaction rates by 40%. Justin possesses a Doctorate in Educational Studies and Cultural Foundations and has a strong educational background in adult education and marketing.
August, 2022 - present