Megan D.

Megan D. is a seasoned Business Analyst at Instructure since November 2020, with prior experience as a Product Owner at USAA and extensive roles at State Farm® spanning over a decade. At USAA, Megan collaborated with users and developers to enhance an internal software tool and managed a team of developers while addressing software support for over 2000 users. At State Farm®, Megan contributed as a Technical Analyst, Project Manager, Agency Training Specialist, and Auto Underwriter, leading initiatives to modernize systems and improve customer service across multiple departments. Megan’s early career included positions as a Licensed Sales Associate and Associate Director at The OrangeBand Initiative, focusing on community engagement and organizational development. Megan holds a degree in Sociology from James Madison University.