Melissa Theobald is an experienced IT Business Analyst currently employed at Insurance Administrative Solutions, L.L.C. since December 2011, where Melissa serves as the Lead Business Analyst for a significant multi-year project involving the implementation of multiple products. Previously, Melissa worked as a Senior Clinical Technician at Magellan Health from January 2010 to December 2011, co-managing a call center with 50 agents focused on medication prior authorization services for Medicaid programs across seven states. Prior to that, Melissa was a Pharmacy Technician at St. Anthony's Medical Center in St. Louis from October 2008 to October 2009 and served as a Client Services Manager at Summit Professional Networks from November 2004 to September 2008, specializing in content development and lead generation in the insurance and financial sectors.
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