Surbhi Mehta

Surbhi Mehta is a skilled professional with extensive experience in customer service and operations analysis. Currently working as a Customer Service Agent at ICBC since September 2024, Surbhi also serves as a Senior Operations and Technology Systems Analyst at the Saffron Solution. Previous roles include Senior Operations and Technology Systems Analyst and Operations and Technology Systems Analyst at Doctorsoft Corporation, as well as System and Process Quality Analyst at Sakshem IT Solution, where key contributions included process creation and internal audits. Surbhi's earlier career involved quality and business process analysis at Glaze Trading India Pvt Ltd, and a brief stint in human resource management training at Vodafone India. Surbhi holds an MBA with a focus on Human Resources Management and Marketing from Jagan Institute Of Management Studies.