Jade McNulty

Jade McNulty is a Customer Success Executive at Insurity since February 2019, leading initiatives to enhance customer satisfaction and manage expectations. Responsibilities include understanding customer challenges, strategic work planning, and collaborating with stakeholders to deliver client value. Previous roles include Senior Customer Success Manager, Customer Success Manager, and Client Relationship Coordinator. Prior to Insurity, Jade managed operations at Giovanni's Brick Oven Pizzeria from August 2011 to February 2019, overseeing staff training, performance assessments, and catering events. Experience also includes participation in Macy's Executive Development Program, where day-to-day business operations and staff coaching were key focuses. Jade holds a Bachelor of Science in Marketing from the University of Connecticut School of Business, earned in 2016.