Charles Fortier currently serves as a Scrum Master at Intact, overseeing infrastructure teams focused on Unix, Middleware, Automation Center of Excellence (ACoE), IT Operations Center (ITOC), and Patch Management since January 2019. Prior roles include coordinating IT security with a focus on vulnerability management and technological obsolescence. Charles held the position of Business Analyst at Kruger Inc. from April to December 2018 and worked as a Programmer Analyst at CGI between September 2017 and April 2018. Education includes a Master’s degree in Environment and Applied Policies from Université de Sherbrooke, currently in progress, a Bachelor’s degree in Business Technology Management obtained in 2019, and a college diploma in Computer Techniques from Cégep de Granby, completed in 2016.
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