Faek Shahfeh

Faek Shahfeh is a highly experienced Scrum Master currently employed at Intact since April 2021, where a strong passion for motivating team members and leveraging leadership abilities contributes to organizational growth. Prior to this role, Faek held positions as a Scrum Master at CS CANADA Inc. from April 2016 to April 2021, focusing on coaching Agile processes, facilitating team activities, and providing training. Faek's experience also includes serving as a Telecommunications Team Lead at CIS Telecommunications from 2013 to 2015, managing telecommunications network systems, and ensuring compliance with internal policies. Earlier in the career, Faek worked as an Operations and Negotiations Administrator at Syriatel Mobile Telecom from 2002 to 2012, overseeing operational projects and negotiating telecom contracts. Faek holds a Business Professional Communications Diploma from McGill University (2014-2016) and a Computer Engineering Diploma from Damascus University (1998-2002).