Harmony Lau

Harmony Lau is an accomplished professional in the insurance and hospitality industries, with a recent role as Team Coordinator and Underwriter I for Commercial Lines at Intact from October 2025 to June 2024. Responsibilities included analyzing new business and renewals while ensuring compliance with Facility Association rules, assisting brokers, and training new underwriters. Prior to this, Harmony served as an Underwriting Assistant, managing conversions from RSA and ensuring adherence to guidelines. Earlier experience includes working as a Reservations Agent at Sheraton Parkway Toronto North Hotel & Suites, where customer relations and financial analysis were key, as well as serving as a Writing Instructor at the University of Ottawa, providing tutoring and writing skill development to students across various disciplines.