Jatinderpal Singh

Jatinderpal Singh is a seasoned professional in the contact center technology space, currently serving as a Senior Contact Center Platform Architect at Intact since September 2025. Prior to this role, Jatinderpal worked as a Consultant at Abbott from December 2020 to September 2025, focusing on designing and implementing IVR solutions on Five9 and Avaya platforms. Experience at Wipro Limited spanned from March 2016 to December 2020, where Jatinderpal held positions as Lead Administrator and Deputy Manager, overseeing system design and managing mission-critical support. Additional experience includes a role as a Senior Engineer at AGC Networks Ltd. from February 2014 to February 2016, providing L2/L3 service support, and as an IP-Telephony Engineer at Wipro from June 2011 to February 2014. Jatinderpal holds a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Guru Nanak Dev University, earned between January 2007 and January 2011.