Nancy Macdonald, MBA, is an experienced leader in strategy, governance, and operations management, currently serving as the Senior Director of Strategy, Governance, Demand Management, and IT Business Relationships at Intact since February 2021. With a robust background in project management and operational excellence, Nancy has held key positions at Aimia Inc and Aeroplan Canada, where significant achievements included leading an Agile Transformation Program and optimizing business operations. Academic credentials include an EMBA from McGill University and certificates in Industrial Training in Process Improvement & Management. Nancy's comprehensive expertise spans various sectors, primarily focusing on technology and operations to drive efficiency and deliver successful business outcomes.
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