Cordelia Montes

Cordelia Montes is a Client Success Manager at Intapp, responsible for managing strategic accounts, enhancing client satisfaction, and driving user adoption of the DealCloud platform. With prior experience as a Client Success Analyst at DealCloud and a Campaign Delivery Manager at Persado, Cordelia has developed expertise in client education, consultative support, and adoption strategies. Additional roles include Customer Success Apprenticeship at SV Academy, where Cordelia was among the top applicants and trained rigorously in customer success skills, and a Linguistic Justice Advocate role that focused on client engagement and training. Cordelia's background also includes medical interpretation and hospitality coordination, complemented by a Bachelor of Arts in Communication from Universidad Autónoma del Caribe. Strong skills in client success, technical support, and communication further enhance Cordelia's professional profile.