Galen Mason

Galen Mason is currently employed as a Product Support Analyst at Intapp, where responsibilities include provisioning new client sites, managing site changes, controlling access, and troubleshooting user issues through a help desk queue. Prior experience includes serving as an Associate Systems Administrator at Ross Stores, Inc., focusing on hardware platforms and operational improvements in distribution centers. Additionally, Galen worked as a Systems Support Specialist at Dole Food Company, providing technical support for local systems and infrastructure. Military experience includes roles as Information Technology Team Lead and Senior Information Technology Specialist in the U.S. Army, overseeing network operations and enhancing team performance. Galen holds a Bachelor of Science in Computer Networks and Cyber Security and an Associate of Arts in Computer and Information Sciences from the University of Maryland Global Campus.