Tim Cooper is an accomplished professional with extensive experience in leadership and customer engagement within the professional services sector. Currently serving as the Senior Director of Professional Services for EMEA at Intapp since March 2020, Tim previously held the position of Director of Customer Engagement for EMEA at CPA Global, where notable achievements included establishing a Customer Success function that improved customer retention by 15 percentage points and collaborating with Sales to boost new business by 20% within two years. Tim's career also includes significant leadership roles at Williams Lea Tag, where as Director of Financial Services, a 10% revenue growth was realized during a 15-month tenure. With a strong background in managing client portfolios, developing strategies, and turning around unprofitable divisions, Tim is a driven leader focused on delivering results and enhancing customer satisfaction. Tim holds a Bachelor of Science in Management and Systems Science from Bayes Business School.
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