Danielle Rollins is a Salesforce Product Owner at Intecrowd LLC, where since May 2022, responsibilities have included managing Salesforce requests for 300 end users and 600 Licensed Experience Cloud users while successfully implementing 13 projects aimed at improving business efficiency. Previously, Danielle served as a Senior Salesforce Administrator and Assistant Consultant, optimizing workflows and training junior administrators. Experience extends to a Salesforce Consultant role at 22 Nexus, where key contributions included Service Cloud implementations, and as a Personnel Distribution Manager in the US Navy, where insights in customer service and Salesforce were leveraged to ensure effective case management. Danielle holds an Associate's degree in General Studies from Central Texas College and completed further education at Syracuse University in 2022.
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