Melissa Piazza

Melissa Piazza has extensive experience in governance, quality assurance, training, and business process management. Currently serving as the Director of Governance, QA and Training at Integra Connect since January 2015, Melissa also holds dual roles at the Emergency Medical Services Corporation as Director of Business Process Management and Director of Quality Assurance since 2009. Previous roles include IT Business Analyst at EnCana Oil & Gas (USA) Inc. and Systems/Business Analyst at SESC. Additional experience includes working as a Systems Analyst at Great West Healthcare and as a Business Analyst for the Department of Veteran's Affairs. Melissa Piazza holds a degree from Texas Woman's University.