Wayne Pham

Wayne Pham is a skilled technical professional with extensive experience in customer support and technical escalation. Currently serving as a Senior Technical Escalation & Operation Management Engineer at Integral Ad Science since August 2019, Wayne manages Level 3 support for the APAC region, excelling in troubleshooting and client communication. Previous roles include Elite Technical Support Engineer at Marketo, Technical Support Engineer at Cyon Knowledge Computing, and various positions in client services and analysis. Wayne holds a Bachelor of Information Technology from Macquarie University and has been recognized with awards such as the 2023 APAC OPS Remarkable Award and Q1 IAS Value Award for Innovation.