Integral Federal, Inc.
Jamie-Lea Divan is currently a Sr. Operations Manager at Integral Consulting Services, Inc. Jamie-Lea has experience in managing call center performance metrics, optimizing automated dialer applications, and generating various reports to aid in managing call distribution and staffing resource allocation. Prior to this, Jamie-Lea worked as a Project Controller and Site Lead/Help Desk Specialist/Trainer at Akimeka, LLC, and as a Business Analyst at Acuity Consulting, Inc. Jamie-Lea also has experience as a Documentation Specialist in the Army and holds a Masters in Homeland Security and a Bachelor of Business Administration degree.
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Integral Federal, Inc.
At Integral, our imperative and unwavering commitment is to help our clients achieve their missions. We are proud of our proven record of accomplishment which we have established over the past 20 years. Integral is purposely built to be an agile mid-tier provider, giving our clients the capability of a large business without the bureaucracy. We invest in our people, so your mission receives the expert level support you deserve. Our expertise spans identity intelligence, multimodal biometrics, cybersecurity, and IT application development and service management. Every solution is tailored to customers’ unique needs and challenges. Our holistic approach ensures our solutions have immediate mission impact and we design our delivery models to optimize efficiency. At Integral, we leverage our CMMI-DEV Level 3 and CMMI-SVC Level 3 appraisals and ISO-certified Development Methodology to deliver high-quality, cutting-edge solutions, while our Project Management Methodology minimizes risk and helps ensure mission success.
Employees
201-500