Chloe Kirk

Chloe Kirk has over eight years of experience in the healthcare and customer service sectors, currently serving as Team Manager at Integrated Care 24 Ltd since October 2015. In this role, Chloe provides real-time performance management for contact center staff at the NHS 111 Norwich Care Coordination Centre, fosters productive working relationships, and utilizes data to enhance organizational performance. Previous roles include Resource Planning Coordinator and Clinical Governance Officer, where responsibilities encompassed complaint management and coordination across the Norfolk area. Earlier experience includes serving as a Private Medical Secretary at Global Diagnostics Ireland and as a Reception Supervisor at Holiday Inn Norwich, emphasizing exceptional customer service skills. Chloe holds education from Thorpe St Andrew High School and Sixth Form.