Snigdha A. is an experienced professional in service delivery and operations management, currently serving as Senior Manager at Integrated Information Services Pvt. Ltd. since December 2021, where responsibilities include ensuring Service Level Agreements (SLAs) compliance and client quality management. Previously, Snigdha held roles such as Team Head - Client Services at Conneqt Business Solutions Limited and Manager Operations & Client Services at Integrated Information Services Pvt. Ltd. from 2012 to 2017. Additional experience includes managerial positions in operations and customer services at Star Union Dai-ichi Life Insurance and PNB MetLife India Insurance. Snigdha A. holds a Master's degree in History from Patna University, an MBA in Human Resources Management from L N Mishra Institute, and a Bachelor's degree in History from Patna Women's College.
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Integrated Information Services Pvt. Ltd. (iiservz)
Integrated Information Services Pvt. Ltd (IIServz) started in 2009. It is an ISO 27001 certified company and an associated member of NASSCOM and NSR. We are a team of highly skilled professionals working in collaboration to provide cost effective and quality centric Background Checks, Insurance Claims Investigation and Software Solutions to a vast array of our clients spanned across different verticals ranging from IT, ITES, BFSI, Manufacturing, Airlines and others across the globe. We are professionally managed, financially sound and growth focused company. The “Customer First” approach has resulted into phenomenal growth for the company. It continuously strives to provide best to its customer. All our functions are weaved around a strong philosophy of, "Operate Independently, Compete Ethically and Deliver Flawlessly." Functional Areas: Data processing service of highest quality, security and integrity. Background Screening Services to companies in India and abroad and compliance with the deliverables as per the SLA's. Insurance claim investigation for risk mitigation.