James Hoyt

James Hoyt has a diverse work experience spanning over several years. James currently holds the position of Support Engineer II at Integritek, where they started in 2022. Prior to this, they worked as the Owner of InkedFur since 2014, where they were responsible for managing a WordPress/WooCommerce eCommerce solution, recruiting artists, processing and fulfilling customer orders, and overseeing invoices.

Before InkedFur, James was a Workstation Administrator at the State of Texas from 2016, where they configured and set up workstations for new hires, upgraded workstations for employees, and managed internal service desk tickets.

In 2014, James worked as a System Administrator at Daybreak Game Company LLC, resolving computer and network-related issues, setting up workstations for new hires and upgrades, and configuring headless clients for remote access.

James also served as an IT Field Technician at Geeks On Site in 2014, where they visited customer and business sites to troubleshoot technology and provided services for both Windows-based PCs and Mac desktops and laptops.

In addition, James had the role of a Technical Support Specialist at NCsoft from 2012 to 2013, where they resolved technical-based tickets, assisted customers with game client software installation, and guided them in configuring routers.

Prior to that, James worked as a Desktop Support Analyst (Helpdesk) at Bioware from 2011 to 2012, where they set up workstations for new hires, including imaging and software installations, and performed Active Directory management tasks.

James gained experience as a Desktop Publishing Specialist at Mousework Specialists from 2000 to 2010. James'sresponsibilities included constructing and layouting documents, fliers, and technical books for publishing companies, as well as assisting in website layout and graphic design.

Before Mousework Specialists, James held roles such as Technical Support/Technical Writer at The Grace Company in 2009, where they constructed and laid out textual and visual elements in documents and maintained relationships with clients, as well as Computer Operator at the University of Utah in 2009, where they created and maintained issue tickets, performed data and image backups and restorations, and conducted hardware work on laptops.

Throughout their career, James has showcased their technical expertise and ability to handle various responsibilities in support and administrative roles.

James Hoyt has a diverse education history in the field of computer systems networking and telecommunications. In 2013, they attended the New Horizons Computer Learning Center and obtained a degree in A+, CCNA, and MCSA. Prior to that, from 2002 to 2003, they studied computer electronics at ITT Technical Institute. Lastly, they completed their high school education at Edison Preparatory from 1997 to 2000, earning a HS Diploma in General Studies along with AP credits. Additionally, James obtained an A+ certification from CompTIA in January 2014.