Carlos J. Morales is a seasoned professional in account management and sales with extensive experience across various industries. Currently serving as a Key Account Manager at IntegrityNext, responsibilities include overseeing and nurturing multiple customer accounts, fostering relationships with executive sponsors, and identifying upsell opportunities. Previously, Carlos worked at Sphera as a Solution Executive, where account retention and client relationship management were key focuses. At riskmethods, served as a Customer Account Manager, implementing engagement strategies to ensure customer satisfaction. Early career roles include sales development positions and operations supervision, demonstrating a strong foundation in customer service and operational efficiency. Carlos holds an International Business degree from Bryant University and has completed prestigious programs at Harvard Business School and Brown University.
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