Troy Martin is an experienced professional in the field of technical support and customer service, currently serving as a Network Operations Center Technician at IntelePeer since May 2021. Prior roles include Customer Service Team Lead and Customer Support Specialist at Santander Consumer USA, as well as Regional Operations Specialist and Technical Support Specialist at Comcast Business. Troy's career began at ESM as a Senior Customer Care Representative. Educationally, Troy holds a Bachelor of Business Administration with a focus on Professional, Technical, Business, and Scientific Writing from Independence University, attained between 2017 and 2020, and has additional studies from Southern New Hampshire University from 2014 to 2018.
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