Mahsa Kia Miles B.Eng. currently serves as System Support Manager at Intelerad Medical Systems since May 2021, focusing on enhancing customer satisfaction, monitoring team performance, and ensuring effective incident management. Prior to this role, Mahsa held various positions at Digisonics, Inc., progressing from Software Support Specialist Intern to Software Support Engineer Supervisor, where responsibilities included managing client relationships, supervising technical support teams, and overseeing software installations. Earlier experience includes project engineering at XtreMed Enterprise, LLC., and customer service at Walgreens Boots Alliance. Mahsa holds an MBA in Cybersecurity from The University of Dallas and a Bachelor of Science in Computer Engineering from the University of North Texas.
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