Andrew Trupia

Andrew Trupia has a diverse work experience spanning several roles and companies. Andrew'smost recent position is as the Head of Customer Success at INTELITY, a role they have held since February 2023. Prior to this, they served as a Senior Customer Success Manager at INTELITY from April 2022 to February 2023.

Before joining INTELITY, Andrew worked at Duetto, where they held multiple positions. From March 2021 to March 2022, they served as a Senior Customer Success Manager. Prior to that, they were a Customer Success Manager from August 2019 to March 2021, and a Customer Success Specialist from January 2019 to July 2019.

Additionally, Andrew gained experience at MGM Resorts International as an Aria Sky Suites Representative from September 2018 to January 2019. Andrew also worked at Dorchester Collection as a Rooms Division Intern at The Beverly Hills Hotel from May 2018 to August 2018.

Earlier in their career, Andrew held a position as a Front Desk Agent at Elara by Hilton Grand Vacations Club from September 2016 to May 2018. Andrew also worked as a Guest Service Representative at Hilton Garden Inn, part of White Lodging Services, from June 2013 to August 2016.

Overall, Andrew Trupia has developed a strong background in customer success, hospitality, and guest services through their various roles and experiences.

Andrew Trupia earned a Bachelor of Science (B.S.) degree in Hospitality Administration/Management from the University of Nevada-Las Vegas. Andrew attended the university from 2015 to 2018. In addition to their degree, they have also obtained several certifications. In August 2020, they obtained the Certified Revenue Management Executive (CRME) certification from HSMAI. Then, in September 2021, they received the Certified Hospitality Digital Marketer (CHDM) certification, also from HSMAI. Prior to that, in September 2018, they obtained the ServSafe Food Protection Manager certification from the National Restaurant Association. Additionally, in the same month and year, they received the Techniques of Alcohol Management certification from TAM® of Nevada, managed for the National Hospitality Institute by O/E Learning of Nevada, LLC.