Latifat Asude CSM

Latifat Asude CSM currently works as an Associate Product Manager at Intellifi Corporation, where Latifat oversees client meetings, translates business requests into detailed requirements, and increases efficiency within the development and product team. Prior to their current role, Latifat worked as a Customer Service Specialist at CMLS Financial, managing client relationships, processing mortgage payments, and achieving timely complaint resolution. Before that, Latifat was a Contact Center Agent at Connect First Credit Union and a Customer Service Representative at Wema Bank Plc, where Latifat excelled in client service, exceeded sales targets, and implemented innovative processes to improve customer engagement. Latifat holds a Bachelor of Arts in English from the University of Lagos and an ACIPM in Human Resources from the Chartered Institute of Personnel Management.