Austin Phuong

Senior Solution Engineer at IntelligenceBank

Austin Phuong has a diverse work experience spanning multiple industries. Austin is currently employed at IntelligenceBank as a Senior Solution Engineer, a position they have held since August 2022. Prior to this, they worked at IntelligenceBank as a Pre-Sales Solution Engineer from March 2021 to August 2022.

Before joining IntelligenceBank, Austin worked at XRHealth as a Support Engineer from November 2020 to March 2021.

In 2019, Austin held the role of Implementation Support Manager at IntelligenceBank. In this position, they managed the helpdesk system, provided excellent support to clients, assisted with configuring Single-Sign-On, coded web pages for clients, and investigated bugs reported by clients. Austin held this role from May 2019 to September 2020.

Austin also has experience in the retail industry, having served as a Service Supervisor at Coles from November 2012 to March 2020. Additionally, they worked as a Project Officer at VicRoads in July 2017.

Overall, Austin Phuong's work experience showcases their expertise in solution engineering, support, project management, and customer service.

Austin Phuong attended RMIT University, where they earned an Associate's degree in Information Technology from 2015 to 2017. Following this, they continued their education at RMIT University and obtained a Bachelor's degree in Information Technology from 2017 to 2018.

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