Emily Mickan

Emily Mickan is a knowledgeable professional in customer success and marketing compliance, currently serving as Customer Success Director for Marketing Compliance at IntelligenceBank since January 2025, following the acquisition of Red Marker. Prior to this role, Emily held various positions at Red Marker, including Head of Client Success & Support and Client Success Manager, where the focus was on automating marketing compliance processes through machine learning. Additionally, Emily has experience as a Customer Success Manager at Stackla, enhancing the use of user-generated content in brand marketing, and as Quality Manager at LEAP Legal Software AU, where the responsibilities included managing the Quality Department and assisting clients in maximizing the software’s effectiveness. Emily holds a Master’s Degree in International Law and International Relations from UNSW and a Bachelor's Degree in Law/Arts with a focus on Politics and International Relations from The University of Notre Dame Australia.