Founded in April 2004, The Intelligent Debt Management Group “IDM” has established itself as South Africa’s leading and largest debt management company. IDM offers comprehensive advice and a host of highly effective solutions to South African consumers who are facing financial difficulties and struggling with debt.IDM operates from acentralised office in Cape Town, South Africa, from which more than 350 employees service clients nationally. IDM aims to help clients from all demographic and economic segments, with one division focussed on the upper middle income bracket and another focusing on clients with lower income. To date, IDM has assisted more than 50,000 South Africans providing each with excellent customer service and solutions tailored to meet their individual needs. IDM prides itself on being a key player in shaping the development of the industry and this is helped by both its extensive relationships with credit providers, insurers and a market share in excess of 15%.Under the IDM umbrella lies four companies; BondBusters, InsuranceBusters, DebtBusters and Consumer Debt Help.DebtBusters, provides IDM's debt management services. Since launching DebtBusters in January 2007, DebtBusters has assisted over 50,000 consumers in their struggle against debt by providing a comprehensive solution to their plight. Insurance Busters offers consumers a broad range of insurance products and ensure that clients have the most cost effective insurance cover in place. BondBusters was South Africa's first debt consolidation/re-mortgaging specialist.In February 2013, IDM launched a new division, Consumer Debt Help (CDH) to help the growing number of South African consumers that could not afford existing debt counselling services. It is these consumers, who make up the bulk of South Africans that bear the full brunt of rising costs of living and are left to fend for themselves.IDM believes in giving South African consumers a second chance to build a brighter financial future. Through the various divisions IDM endeavours to improve the quality of people’s lives and educate consumers so they are in a position to generate wealth and contribute to the positive development of South Africa. IDM provides excellent customer service and solutions tailored to meet their individual financial needs. The stories we hear of saving our clients lives and families, providing them with support, and a helping hand through the process of Debt Counselling is at the core of what drives IDM.

Intelligent Debt Management

Intelligent Debt Management's headquarters in Cape Town, South Africa

Mark Finlayson

Melissa Hall

Bridget Gishen (McLellan)

Saul Allardice

Samara (Velthuysen) Basson

James O'Haughey

The Financial Consulting Team at Intelligent Debt Management focuses on providing personalized financial advice and solutions to clients struggling with debt. Comprised of financial experts and consultants, this team conducts thorough financial assessments, develops tailored debt management strategies, and offers ongoing support to empower clients in achieving financial stability and improving their overall quality of life. Their expertise is crucial in educating consumers about effective debt management and fostering long-term financial resilience.

Financial Consulting Team

The Sales and Client Management Team at Intelligent Debt Management is responsible for fostering strong relationships with clients and partners, providing personalized support and guidance throughout the debt management process. They focus on understanding clients' unique financial situations, delivering tailored solutions, and ensuring excellent customer service to enhance client retention and satisfaction. This team plays a crucial role in driving sales, negotiating with creditors, and promoting the services across IDM's various divisions to help clients regain financial stability.

Sales and Client Management Team

The Marketing and Analytics Team at Intelligent Debt Management focuses on driving growth and enhancing client engagement through data-driven strategies. They analyze market trends and consumer behavior to optimize marketing campaigns across IDM's various divisions, ensuring that solutions are effectively tailored to meet clients' financial needs. By leveraging analytics, the team supports informed decision-making and contributes to the overall mission of providing exceptional debt management services to South African consumers.

Marketing and Analytics Team

The Information Technology Team at Intelligent Debt Management is responsible for developing and maintaining robust software solutions that enhance the company’s debt management services. This team designs and manages the technology infrastructure, ensuring reliable operations and seamless connectivity for over 350 employees. By implementing innovative applications and systems, they aim to optimize client interactions and streamline internal processes, ultimately supporting IDM's mission to provide effective financial solutions to South African consumers.

Information Technology Team

The Leadership Team at Intelligent Debt Management (IDM) plays a pivotal role in shaping the strategic direction and operational effectiveness of the company. Comprised of the Chief Executive Officer, Chief Commercial Officer, and Chief Financial Officers, this team collaborates to develop innovative debt management solutions, foster relationships with key stakeholders, and ensure the financial sustainability of IDM's diverse service offerings. They are also committed to upholding the company's mission of providing comprehensive support and education to South African consumers facing financial challenges.

Intelligent Debt Management

Org chart

Teams

Financial Consulting Team

Sales and Client Management Team

Marketing and Analytics Team

Information Technology Team

Leadership Team

Offices

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