Jill VanMatre

Jill VanMatre has a diverse work experience spanning various industries. Jill currently holds the position of Director of Customer Care at Intellum, a role they assumed in November 2022. Prior to this, they served as the Director of Customer Success from November 2021 to November 2022 and as a Senior Customer Success Manager from May 2021 to November 2021. In these roles, Jill managed strategic accounts, mentored and coached internal teams, and collaborated with cross-functional departments.

Before joining Intellum, Jill worked at Glass Eye Screenworks as an Account Director, overseeing client relationships and projects. Jill also held the role of Senior Producer at the same company, where they managed multiple clients and projects simultaneously.

Earlier in their career, Jill worked as a Producer at MaxMedia, where they facilitated the strategy, creative, and delivery of video production projects. Jill also served as a Traffic Coordinator and Production Coordinator at the same company. Additionally, they worked as the Owner/Photographer at Jill D Photography, a Digital Marketing Specialist at DemandEngine, and a Program Manager at Senior Health Consulting Alliance.

Jill's work experience also includes positions at Van Matre Productions, Special Events Network, Global Exec Women, and ProGuard Pool Management, Inc. In these roles, they gained experience as a Production Assistant, Art Department Coordinator, Production Intern, and Area Supervisor.

Overall, Jill VanMatre's work experience showcases their diverse skill set in areas such as customer success, account management, project management, and production coordination.

Jill VanMatre earned a Bachelor's Degree in Public Relations, Advertising, and Applied Communication from Kennesaw State University, where they studied from 2001 to 2007. Jill also pursued a minor in Art, specifically focusing on drawing and painting during the same time period. In addition to their formal education, Jill has obtained several certifications to enhance their skills and knowledge. These certifications include Jira Fundamentals Badge from Atlassian obtained in March 2023, Women in Leadership: Driving Transformation Through Innovation and Resilience from Emory Continuing Education obtained in February 2023, SQL Level 1 from Emory Continuing Education obtained in June 2020, and Project Management Professional (PMP)® from the Project Management Institute obtained in June 2021.