Dan Carbonnell

Dan Carbonnell has a diverse work experience in the field of information security and technology. Dan currently holds the position of Vice President and Chief Information Security Officer at InteLogix and is a member of the CISO Advisory Council at Dune Security.

Prior to their current roles, Dan served as the Vice President and Chief Information Security Officer at Continuum Global Solutions, where they were responsible for interaction recording, quality management, and sales and solutions architecture. Dan also held the position of Director of IT, Interactions & Analytics, overseeing interaction recording and providing IT sales and solutions architecture.

Before joining Continuum Global Solutions, Dan worked at Concentrix as a Senior Consultant, contributing to organizational change and serving as a member of the Interaction Recording Service Delivery Team.

At Convergys, Dan held multiple senior-level positions, including Senior Consultant, Senior Manager of Applications & Technology Solutions, and Senior Manager of Global Voice Recording Services. During their tenure, they managed technical project management, call recording platform architecture, and global voice recording services.

Dan's career in the technology sector began at MicroAge Cornwall, where they worked as a Solutions Architect. Dan also gained experience as a Project Manager at Verint, overseeing the deployment of enterprise workforce management software.

Earlier in their career, Dan held positions at StarTek as Director of Information Technology and Senior Manager of IT Systems & Compliance. Dan established a global security program based on ITIL standards and achieved Level 1 Service Provider PCI DSS Certification.

Dan started their professional journey as a Network Administrator/Training Manager at LEARNET Business & Technology College.

Overall, Dan Carbonnell's work experience showcases their expertise in information security, technology solutions architecture, project management, and team leadership.

Dan Carbonnell has a diverse education history. In 2011, they attended Global Knowledge and Training Camp to study Information Technology Security. Prior to that, in 2008, they studied at AVAYA Corporation. In 2007, they attended the Institute of Internal Auditors. In 2004, Dan studied Information Technology Project Management at The George Washington University School of Business. In 2002, they gained knowledge in ACD Management at Aspect Education Services. In 1999, they completed a Network Support Specialist Plus degree at LearnQuest College for Advanced Technology. Dan also pursued Information Technology studies at St. Lawrence College in 1998 and 1997. Additionally, Dan Carbonnell holds a certification in Microsoft Certified: Security, Compliance, and Identity Fundamentals, obtained from Microsoft in 2023.