Continuum Global Solutions is an omni-channel contact center platform with more than 15,000 employees in 15 countries worldwide.

Outsourcing

Continuum Global Solutions

Continuum Global Solutions' headquarters in Los Angeles, CA, United States

Monica Granath

Josh Williams

Gervasi Catina

Lisa Kojis

Camille Gardener- Lewis

Kathleen H.

Daniel Underhill

Jeff Hyder

Judith Huizinga

Joshua Musico

Janika Cross

Sarah John

Mishika S.

Micaela Forjan

Jim Pepler

Jessica Rogers

Toni-Ann Foskin

Wesley O'Brien

Scott Kendall

Darryl Milam

Paula Pickett Hicks

Martin Ryder

Rainer Diekmann

Edmin Michelle Lucero

Gabriela Lantigua

Johannes Yarbug

Dennis de Smidt

Richard Goodenough

Lisa Barshofsky

Ca Nitin Giriraj Sharma

Fernanda Alarcón

Valeria Herrera

Iara Yamila Hasman

Andy Paringit

Jocelyn Jazmin Monedo

Cesar Gonzalez

jorge gonzalez

Abhimanyu Chauhan

Armando Santiesteban

Iris Adjissi

Apurva Purohit

Karina Wadowska

Hariom Patil

Kim Otte

Daniela Elias

Stephen Roth

Micoya Brown

Jan Wolfgang Voss

Manuel Prieto

Amul Pancholi

Janelle Burns

Linda Kreeft

Blanca Vidales

Phong Nguyen

Rosalind Crisostomo

This department focuses on delivering effective assistance and solutions to customers through various channels and supporting their needs.

Customer Support Services

The Human Resources & Talent Acquisition team at Continuum Global Solutions is responsible for recruiting, hiring, and onboarding top talent across the company's 15 countries. They collaborate to develop workforce strategies, ensure compliance with local and global regulations, and support employee engagement and development initiatives to maintain a productive and satisfied workforce. This team plays a crucial role in shaping the company's culture and driving its growth by managing talent acquisition processes and workforce management efficiently.

Human Resources & Talent Acquisition

The Human Resources team at Continuum Global Solutions is responsible for managing and optimizing workforce-related functions, including employee compensation and benefits, payroll, HR analytics, and overall employee relations. Their goal is to foster a positive work environment and support the company’s large, diverse global workforce.

Human Resources

The Customer Support Team at Continuum Global Solutions is dedicated to providing exceptional service and ensuring customer satisfaction across various channels. Comprised of roles such as Customer Care Representatives, Customer Service Specialists, and Customer Advocates, the team handles inquiries, resolves issues, and offers support to clients worldwide. Their primary focus is to enhance customer experience and maintain high-quality service standards, leveraging their expertise and a deep understanding of the company’s omni-channel platform.

Customer Support Team

The Finance and Accounting team at Continuum Global Solutions oversees financial planning, budgeting, accounting, compliance, and financial reporting. This team ensures accurate financial records, manages company resources, and provides strategic financial insights to support business development and growth across multiple regions.

Finance and Accounting

The Information Technology team at Continuum Global Solutions ensures the smooth operation, security, and development of the company's omni-channel contact center platform. They handle application development, network engineering, system administration, IT operations management, and client services, while also overseeing data warehousing and network operations. This multidisciplinary team provides crucial support and technological innovation to maintain seamless global operations.

Information Technology

Continuum Global Solutions

Org chart

Teams

Customer Support Services

Human Resources & Talent Acquisition

Human Resources

Customer Support Team

Finance and Accounting

Information Technology

Offices

Continuum Global Solutions

Org chart

Teams

Customer Support Services

Human Resources & Talent Acquisition

Human Resources

Customer Support Team

Finance and Accounting

Information Technology

Offices

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