Continuum Global Solutions is an omni-channel contact center platform with more than 15,000 employees in 15 countries worldwide.

Outsourcing

Continuum Global Solutions

This office likely focuses on customer service, HR functions, and account management in the Netherlands.

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This office likely focuses on HR operations, training, and employee benefits management in Argentina.

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This office likely focuses on facility management and customer support within the Jamaican operations.

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Monica Granath

Josh Williams

Gervasi Catina

Lisa Kojis

Kathleen H.

Daniel Underhill

Iara Yamila Hasman

Jeff Hyder

Judith Huizinga

Joshua Musico

Janika Cross

Sarah John

Micaela Forjan

Jim Pepler

Jessica Rogers

Camille Gardener- Lewis

Toni-Ann Foskin

Andrea Montero

Fernanda Alarcón

Ca Nitin Giriraj Sharma

Lisa Barshofsky

Wesley O'Brien

Martin Ryder

Miroslav Wilczek

Aditya Somani

Brian Johnson

Oluwatoyin Femi-Saheed

Mark Stanley

Victoria Cecilia Bobarini

Todd Beavers

Sondra Hicks

Markita Lynn

Samuel Chrest

Sadonna Wiggins

Rainer Diekmann

Gabriela Lantigua

Johannes Yarbug

Dennis de Smidt

Sandy Acebes

Andy Paringit

Cesar Gonzalez

Oliver Brown

Marlies van Leijenhorst

jorge gonzalez

Iris Adjissi

Abhimanyu Chauhan

Apurva Purohit

Karina Wadowska

Kim Otte

Daniela Elias

Micoya Brown

Stephen Roth

Steffano Fedi

Jerry Gajardo

Manuel Prieto

Amul Pancholi

Jan Wolfgang Voss

Janelle Burns

Blanca Vidales

Joeven Comeros

Rosalind Crisostomo

Phong Nguyen

This department focuses on delivering effective assistance and solutions to customers through various channels and supporting their needs.

Customer Support Services

This department focuses on managing and supporting customer inquiries and service-related issues.

Customer Service

This department oversees and optimizes daily operational activities to enhance efficiency and productivity.

Operations Department

The Human Resources team at Continuum Global Solutions is responsible for managing and optimizing workforce-related functions, including employee compensation and benefits, payroll, HR analytics, and overall employee relations. Their goal is to foster a positive work environment and support the company’s large, diverse global workforce.

Human Resources

This department oversees the planning, coordination, and optimization of workforce resources to enhance operational efficiency.

Workforce Management

The Customer Support Team at Continuum Global Solutions is dedicated to providing exceptional service and ensuring customer satisfaction across various channels. Comprised of roles such as Customer Care Representatives, Customer Service Specialists, and Customer Advocates, the team handles inquiries, resolves issues, and offers support to clients worldwide. Their primary focus is to enhance customer experience and maintain high-quality service standards, leveraging their expertise and a deep understanding of the company’s omni-channel platform.

Customer Support Team

Continuum Global Solutions

Org chart

Teams

Customer Support Services

Customer Service

Operations Department

Human Resources

Workforce Management

Customer Support Team

Offices

Continuum Global Solutions

Org chart

Teams

Customer Support Services

Customer Service

Operations Department

Human Resources

Workforce Management

Customer Support Team

Offices

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