Rischard Franklin

Rischard Franklin is an experienced IT professional currently serving as a Help Desk Analyst at Intelsat since February 2023. With a solid background in technical support and system administration, Rischard has held various roles, including Help Desk Administrator at James Hardie and System Administrator at Northern Trust Corporation. Previous positions include Information Technology Specialist at Boston Consulting Group, Technical Support Specialist at EY, and Field Technician at Dell. Rischard possesses expertise in troubleshooting hardware and software issues, managing technical requirements, and providing customer support in fast-paced environments. Rischard's educational background includes studies at Year Up Chicago and Southern Illinois University, focusing on Computer and Information Sciences.