Seng Phung-Lu is a seasoned technology leader with extensive experience in cloud operations, observability, and DevOps practices. Currently serving as Leader of Observability at Interac Corp. since April 2025, Seng previously held the position of Head of Cloud TechOps at Scotiabank, where innovations in FinOps practices were introduced to enhance cloud and DevOps efficiency. At TD, Seng advanced through various roles, culminating as AVP of SRE Observability, where responsibilities included engineering enterprise delivery tools and improving operational resiliency. Seng's career began at IBM, focusing on WebSphere Commerce performance and software development. Seng holds a Bachelor of Engineering degree from Carleton University.
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