Interact Contact Centres
Daniel Fay has a strong background in IT, with experience ranging from support analyst to group head of IT. Daniel has worked at companies like Interact CC and Waitrose, with a focus on managing support, security, infrastructure, and team operations. Daniel's educational background includes a Cambridge Technical Diploma Level 3 in IT and Networking from Richmond upon Thames College.
Interact Contact Centres
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We are a leading UK customer experience outsourcer, recently named Outsourced Contact Centre of the Year 2023. Our multi award-winning team are experts at connecting with your customers across multiple communication channels. We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty. All of our services are backed by the latest technology and highest quality standards including FCA Accreditation and ISO 27001. Through our people first approach we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.