Interact Contact Centres
Patricia Soto is an experienced Operations Manager at Interact Contact Centres, currently leading a team of Team Managers overseeing frontline advisors for a Public Sector Campaign. Previously, Patricia has held positions such as Operations Assistant, General Manager at Bonsai Espresso Room, General Manager/Trainer at THE COFFEEWORKS PROJECT LTD, Manager/Trainer at Kahve, and Senior Professional at Taylor Street Baristas. With a background in Cinematography and Film/Video Production, Patricia has excelled in managing teams, achieving business objectives, and ensuring high-quality service delivery.
Interact Contact Centres
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We are a leading UK customer experience outsourcer, recently named Outsourced Contact Centre of the Year 2023. Our multi award-winning team are experts at connecting with your customers across multiple communication channels. We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty. All of our services are backed by the latest technology and highest quality standards including FCA Accreditation and ISO 27001. Through our people first approach we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.