Interact Contact Centres
Toni Lea has a diverse background in various industries including sales, recruitment, and customer service. Currently working as a Senior Team Manager at Interact Contact Centres, they have also held positions as a Sales Advisor at ALLAY CLAIMS LTD, and a Recruitment Consultant at Evolution Recruitment Solutions. With a Bachelor of Arts degree in Dance from The University of Salford, they have also worked as a Travel Consultant at companies such as Avios and Sainsbury's Bank, as well as a Crew Member at McDonald's. Their experience in managing teams and delivering outstanding service to clients and customers showcases their strong communication and organizational skills.
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Interact Contact Centres
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We are a leading UK customer experience outsourcer, recently named Outsourced Contact Centre of the Year 2023. Our multi award-winning team are experts at connecting with your customers across multiple communication channels. We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty. All of our services are backed by the latest technology and highest quality standards including FCA Accreditation and ISO 27001. Through our people first approach we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.