Leisa Howard-Baker, CSM®, CSPO®, serves as a Senior Project Manager at Interactions LLC since November 2019, with previous experience in the same role at Altura Communication Solutions from March 2013 to November 2019. At Altura, responsibilities included conducting meetings to track project implementation, effective communication with the project team, and participation in engineering designs for State of CT projects. Leisa has a background as a Sr Telecom Engineer at Monster Technologies and a Senior Telecommunications Engineer at Monster.com, where key achievements included managing server installations. Earlier experience includes serving as a Telecom Specialist/Telecom Project Manager/IVR Developer at Pegasus Satellite Television, where Leisa significantly improved IVR detainment rates, resulting in substantial cost savings. Educational background includes attendance at Wachusett and Becker College.
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