Leon Cheung is an experienced professional in client operations and IT support, currently serving as the Client Operations Manager for Technical Assistance at Interactive Brokers since December 2023. Prior to this role, Leon led the IT engineering department at Airwallex as an IT Support Engineer Lead, where strategic IT initiatives were developed and executed. At WeWork, as the Senior Technologies Service Lead, Leon oversaw technology service teams across multiple locations, managed IT projects, and optimized service delivery metrics. Early career experiences include roles at Apple, where customer experience and technical support were emphasized, and at State Street Bank, where Leon focused on client services and training development. Leon holds a Bachelor of Arts in Economics from the University of Saskatchewan.
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