Steven Whatmough

Omni-channel Service Lead at Interactive Investor

Steven Whatmough has extensive experience in customer service management and team leadership within the financial and betting sectors. Currently, as Contact Centre Manager at interactive investor since July 2020, Steven oversees operations for an award-winning online investment service provider. Previously, from March 2015 to January 2020, Steven held various roles at Lloyds Banking Group, culminating in the position of Contact Centre Team Manager, where responsibilities included managing a team of Mortgage Consultants and coordinating with an offshore team in Mumbai. Prior experience includes positions as Duty Manager at JenningsBet and Relief Manager at William Hill. Steven holds a Bachelor of Arts degree in Business Management from The Manchester Metropolitan University, completed in 2013.

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