No.1 WhatsApp Business Solution for WhatsApp Marketing, WhatsApp Customer Support and WhatsApp Sales

No.1 WhatsApp app on the Shopify App Store

Empowering SMBs to enable sales, promotions, & customer service using WhatsApp Business API Solutions

E-Commerce

Messaging & Communication

Software Engineering

Interakt

Ahshad Jussawala

Devendra Mahajan

Cheshtaa Nijhawan

Bhagya Bhardwaj

Yash Mehtalia

Siddharth Bhatia

Bhavika Patel

This department focuses on ensuring customer satisfaction and fostering long-term relationships with clients to drive engagement and retention.

Customer Success

The Engineering Team at Interakt designs, develops, and maintains scalable solutions for WhatsApp Marketing, Customer Support, and Sales. The team focuses on optimizing the WhatsApp Business API, ensuring seamless integration within the Shopify ecosystem, and delivering robust backend and frontend functionalities to empower SMBs with effective communication tools.

Engineering Team

The Customer Success and Support Team at Interakt ensures that small and medium businesses maximize their use of our WhatsApp Business solutions for sales, promotions, and customer service. They provide onboarding support, ongoing assistance, and strategic advice to help clients achieve their business objectives. The team also addresses any technical issues, ensuring a seamless experience with our platform.

Customer Success and Support Team

This department handles customer inquiries and provides assistance to ensure a positive user experience.

Customer Support

This department focuses on developing and implementing marketing strategies to enhance brand visibility and drive performance.

Marketing Operations

The Product Management team at Interakt is responsible for driving the development and optimization of our WhatsApp Business API Solutions. They manage the product lifecycle from ideation to launch, ensuring that our offerings effectively address the sales, marketing, and customer support needs of SMBs. This team collaborates closely with engineering, marketing, and customer support to enhance user experience and maintain our position as the top WhatsApp app on the Shopify App Store.

Interakt

Org chart

Teams

Customer Success

Engineering Team

Customer Success and Support Team

Customer Support

Marketing Operations

Product Management

Offices

Interakt

Org chart

Teams

Customer Success

Engineering Team

Customer Success and Support Team

Customer Support

Marketing Operations

Product Management

Offices

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