William Thomas

William Thomas, currently working as a Customer Success Manager at Intercept Music, effectively analyzes client needs and preferences. William successfully implemented digital marketing strategies that engaged and satisfied over 200 clients. In their previous role at Happy Place Music Group as a Project Manager, William oversaw projects from procurement to commission, leading to more business opportunities through accurate budgeting. Prior to this, at Alorica, William utilized customer feedback to improve processes and boost sales. With a background in business administration and marketing, William's attention to detail and strong communication skills have allowed him to excel in their various roles.