Adam M. is an accomplished Customer Success Manager currently working at Intercom since July 2023, overseeing approximately 75 accounts with a total ARR exceeding $8M. Prior to this role, Adam held various positions at Glofox from November 2016 to July 2023, including Key Account Manager for EMEA, where responsibilities included relationship management of Enterprise and high-growth accounts, and Senior Customer Success Manager, managing a portfolio of over 250 clients across multiple regions. Adam began a career at JUST EAT Ireland in December 2013, progressing from Customer Care Agent to Customer Care Manager, overseeing the contact center and implementing new software solutions. Adam holds a Leaving Certificate from Plunket College, Whitehall.
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