Bobby S.

Bobby S. is an experienced customer support professional currently serving as the Director of Customer Support at Intercom since June 2018, where responsibilities include leading a global customer support organization and acting as the Interim Head of Global Support. In this role, Bobby S. has managed teams across North America, Dublin, and Sydney, while also overseeing a team of six customer support leaders in major cities. Prior to Intercom, Bobby S. worked at Apple from July 2010 to June 2018, gaining valuable experience in leadership, strategic planning, and team development to enhance customer service excellence. Bobby S. holds a Bachelor of Arts in Cultural Anthropology from the University of Michigan.